Regulation & Complaints

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APB strive to offer an efficient and effective service across all sectors we work in. Should you feel dissatisfied with our service, APB operate a Complaints Handling Procedure, which if necessary includes provision for 3rd party resolution of unresolved complaints.

In accordance with The Royal Institution of Chartered Surveyors guidelines, a copy of our Complaints Handling Procedure is available on request. Please contact either Reg Pollock MRICS or James Phillips MRICS on 0116 2540382 rp@apbleicester.co.uk or jmp@apbleicester.co.uk